Returns & Refunds
30 calendar days, unused and in its original packaging.
The 30 days
You have 30 calendar days from delivery to request a return or an exchange. To be accepted back, a piece must be:
- unused and in its original condition
- in its original packaging, with all tags, dust bags and paperwork
- postmarked within 30 days of receipt, sent by an insured, trackable method
How to start a return
Email cs@blessac.com with the subject "Return Blessac Items", your order number and clear photos. Returns go to our returns warehouse:
Blessac Returns · Suite 411, 2741 Basswood Blvd, Building 4, Fort Worth, TX 76131, USA
Return shipping is paid by you — unless we sent the wrong or a defective item, in which case we arrange a replacement at no cost.
Arrived damaged or wrong?
Tell us within 48 hours of delivery, with photos. We will send a replacement without extra charges — you do not pay to fix our mistake.
Refunds
Refunds are processed within 14 business days of your parcel reaching the warehouse, to your original payment method. Original shipping and handling fees are non-refundable. Items that come back damaged, worn or altered may receive a partial refund or store credit; items that cannot be resold may be declined.
Pre-orders
A pre-order can be cancelled any time before it ships for a full refund. After it arrives, the same 30-day window applies as for anything else.